Shipping policy

Shipping Policy

Viper Cabling, Inc.
7425 Orangethorpe Ave
Buena Park, CA 90621
Phone: (714) 521-6000
Contact: Sara Craver, Principal

Shipping Policy

At Viper Cabling, Inc., we are committed to delivering professional digital products and consulting services efficiently and reliably.

Digital Products

Most products offered through our website are delivered electronically and do not require physical shipping.

Digital products include:

  • Downloadable guides

  • Checklists

  • Templates

  • Blueprint documents

  • Calculators

  • Video courses

  • Technical resources

Delivery Time

Digital products are typically delivered immediately after purchase via:

  • Download link

  • Email delivery

  • Customer portal access

If you do not receive your digital product within 30 minutes of purchase, please contact us at:
(714) 521-6000

Consulting & Remote Services

Consultation-based services are delivered remotely through:

  • Zoom

  • Phone

  • Email

  • Remote support platforms

After purchase:

  • A representative will contact you to schedule your session

  • Scheduling typically occurs within 1–2 business days

  • Service availability may vary based on project scope and scheduling demand

Physical Deliveries

At this time, Viper Cabling, Inc. primarily provides digital products and remote consulting services. If physical materials, printed documents, or hardware are included in a custom engagement, shipping arrangements and delivery timelines will be communicated separately.

Order Processing

Orders are processed during normal business hours:
Monday–Friday
8:00 AM – 5:00 PM PST

Orders placed outside business hours may be processed on the next business day.

Incorrect Email Addresses

Customers are responsible for providing accurate email and contact information at checkout. Viper Cabling, Inc. is not responsible for delivery delays caused by incorrect customer information.

Support

For questions regarding delivery, scheduling, or access to purchased products/services, please contact:

Viper Cabling, Inc.
7425 Orangethorpe Ave
Buena Park, CA 90621
Phone: (714) 521-6000